For any organisation to be successful it must be able to meet the expectations of its customers. This is largely done through the effective provision of customer service.
Customer service is applicable to all sectors where interactions take place with customers including commercial businesses, charities and national/local governments.
Qualification specifications can be found by selecting the links below.
Aytun College offers the following Customer Service qualifications:
BTEC Level 2 Diploma in Customer Service (QCF)
BTEC Level 3 Diploma in Customer Service (QCF)